From [email protected] Mon Dec 31 04:18:43 2001 From: "James Sinclair" ([email protected]) To: ([email protected]) Subject: GNSS > ATTRITION > LINK Date: Mon, 31 Dec 2001 00:40:56 -0800 Jericho, I was sent this by one of my colleagues - we never sent out the advisory you paste here. We sent out a bulletin offering free services and advice and it was actually off the alldas mirror, I would be more than happy to provide you with a copy of it. I would also happily point you in the direction of at least 10 companies that phoned us and we helped through the situation without requesting a dime. It was started by me as a good method for new employees out of college with high technical expertise but low customer interaction skills to learn how to treat customers after they have had some sort of intrusion whilst at the same time conducting a blind recovery or support. As you well know, trying to obtain information from a guy that hardly understands how his machine works and then trying to recover that machine can provide a fantastic learning experience for both parties. We still continue to send out these bulletins and of the 000's of phonecalls received have never charged a dollar. http://www.attrition.org/errata/sec-co/gnss01.html If there is anything I can do, please do not hesitate to contact me. Regards -james _________________________________________ James Sinclair Chief Technology Officer Global Network Security Services T: 323 660 1767 F: 323 667 3132 C: 323 251 2667 E: [email protected] W: www.globalnss.com GNSS|secure is changing the way we communicate~ www.gnss-secure.com _________________________________________
Date: Mon, 31 Dec 2001 04:21:02 -0500 (EST) From: security curmudgeon ([email protected]) To: James Sinclair ([email protected]) Subject: Re: GNSS > ATTRITION > LINK Let me review what you sent, the errata page, and discuss with staff.
From [email protected] Mon Dec 31 04:22:31 2001 From: "James Sinclair" ([email protected]) To: "'security curmudgeon'" ([email protected]) Subject: RE: GNSS > ATTRITION > LINK Date: Mon, 31 Dec 2001 00:44:51 -0800 Thanks. Sorry for the annoyance. Have a Happy New Year (glad to see I am not the only one working!) Regards -james
Date: Mon, 31 Dec 2001 11:19:33 -0500 (EST) From: Sioda an Cailleach ([email protected]) To: security curmudgeon ([email protected]) cc: Heathens ([email protected]) Subject: Re: GNSS > ATTRITION > LINK (fwd) Where did you get the solicitation that is posted on Attrition? It doesn't specifically mention that they charge for their services, though neither does it specify that they are offering a free service. I tend to think that the solicitation posted on Attrition was genuine and that they are now trying to clarify that they are offering a free service. However, if this is just a training excercise for their people, I don't see the benefit to the defaced site. Also, I would want to dig further into how this benefits them (do they sell training to people and use the defaced sites as a lab classroom activity?). I worked at a site once that had a big Andersen presense. Andersen "generously" provided many "free" consultants to the project. The hidden cost was that these people really contributed nothing of value and took time away from those who did just to get "real" experience on their resume (so Andersen could bill for them). I was given one of these consultants to "help" me with uucp support. When I asked how much she knew about uucp, I was told "nothing, but she's a quick learner". I declined the "help". In reality, I would have been providing free training to this person at the client's expense. Sounds like this is a similar deal. .sioda.
Date: Mon, 31 Dec 2001 15:54:12 -0500 (EST) From: Cancer Omega ([email protected]) To: security curmudgeon ([email protected]) cc: Heathens ([email protected]) Subject: Re: GNSS > ATTRITION > LINK (fwd) On Mon, 31 Dec 2001, security curmudgeon wrote: > thoughts? I think it's horseshit for several reasons. Among them: 1. Their original notice claims they were notified by a branch of the FBI. That's a lie. Why would the FBI run around notifying any businesses? Also, why do they say 'Cybercrime Dept' when the "cybercrime" section of the FBI is NIPC? 2. They make another reference to the National Security Advisor. The National Security Advisor's recommendations to the Senate have next to NOTHING to do with net.security. Indeed, the blanket stance of the NSC is that anything that has any vital data on it at all should *NOT* be on the 'net! 3. They never state outright that their services are free. They just go on and on about what they can do for the recipient. That doesn't sound like a free offer of help; that sounds like a fucking sales pitch. In short, I don't buy this guy's "clarification." If anything, I'd sooner throw his latest bullshit into the Going Postal section than I would remove the errata piece. .c
Date: Wed, 2 Jan 2002 15:39:58 -0500 (EST) From: security curmudgeon ([email protected]) To: James Sinclair ([email protected]) cc: Heathens ([email protected]) Subject: Re: GNSS > ATTRITION > LINK > Jericho, > > I was sent this by one of my colleagues - we never sent out the advisory > you paste here. After reading this again.. if you didn't send it out, who did? Bears a striking resemblance to your style of writing, your signature, etc. I realize they can be forged, but I'm wondering why someone would go through such efforts. > We sent out a bulletin offering free services and advice and it was > actually off the alldas mirror, I would be more than happy to provide > you with a copy of it. I would also happily point you in the direction > of at least 10 companies that phoned us and we helped through the > situation without requesting a dime. Please do. I can't guarantee I will be able to follow up on then but I may try. > We still continue to send out these bulletins and of the 000's of > phonecalls received have never charged a dollar. Perhaps so, but there are a few points that don't sit well with us regarding all of this. 1. Your original notice claims you were notified by a branch of the FBI. That's a lie. Why would the FBI run around notifying any businesses, especially unrelated to the victim company? Also, why do you say 'Cybercrime Dept' when the "cybercrime" section of the FBI is NIPC? Why not specifically name the NIPC and provide a contact there or their website at least? 2. You make another reference to the National Security Advisor. The National Security Advisor's recommendations to the Senate have next to NOTHING to do with net.security. Indeed, the blanket stance of the NSC is that anything that has any vital data on it at all should *NOT* be on the 'net. 3. You never state outright that your services are free. You just go on and on about what you can do for the recipient. That doesn't sound like a free offer of help; that sounds like a fucking sales pitch. 4. The URL you provide twice 404's, but offers to redirect them to alternate pages. Those pages go on about the security services you offer, speak of the business and do not hint or suggest they can receive free help. Rereading the mail sent out with your companies name, i'm afraid I can't agree with you at all. This seems like ambulence chasing at best.
From: James Sinclair ([email protected]) To: [email protected] Subject: ATTRITION Date: Mon, 28 Jan 2002 16:45:11 -0800 Jericho, As per my previous e-mail, I have sent mails out to all involved with our company in an attempt to verify if indeed the e-mail was sent in its current form. http://63.105.33.158/errata/sec-co/gnss01.html The same as my first contact with you, no such e-mail was sent from GNSS and especially not from myself. As we explained, many times our sales force sent an e-mail out with some basic tips as to how to restore services quickly and efficiently, at no time was any company or person who contacted us for help with these issues charged or billed. Aside from the fact that we are a CA based organization and do not have the resources or desire to travel across the US helping these companies, we also as mentioned in the previous e-mail utilized this services to practice our blind support and start a process sheet to help us with our current clients. Of course there is little to prove that the e-mail was tampered, however please recommend your desired course of action to have the page removed or appended. It is your right to feel that our actions were not ethically correct, however from the response from those we have aided that does not seem to be the case. Many people who receive some sort of intrusion are not aware of who to call for help. Regards -james
From: security curmudgeon ([email protected]) To: James Sinclair ([email protected]) Date: Fri, 1 Feb 2002 01:58:26 -0500 (EST) Subject: Re: ATTRITION > Jericho, > > As per my previous e-mail, I have sent mails out to all involved with > our company in an attempt to verify if indeed the e-mail was sent in its > current form. http://63.105.33.158/errata/sec-co/gnss01.html > > The same as my first contact with you, no such e-mail was sent from GNSS > and especially not from myself. As we explained, many times our sales > force sent an e-mail out with some basic tips as to how to restore So let me see if I have this straight. You are saying that NO ONE at GNSS sent the mail quoted on the above URL.. yet you do send out mail sometimes to admins of defaced sites? Are you saying that the mail we were sent is forged in some way.. either forged and sent to the admin, or the admin changed the mail before sending to us? > Of course there is little to prove that the e-mail was tampered, however > please recommend your desired course of action to have the page removed > or appended. It is your right to feel that our actions were not > ethically correct, however from the response from those we have aided > that does not seem to be the case. Let's answer the above questions before addressing this.
From: James Sinclair ([email protected]) To: "'security curmudgeon'" ([email protected]) Subject: RE: ATTRITION Date: Fri, 1 Feb 2002 00:17:37 -0800 Jericho, Thank you for your response. Yes, we used to send out mail to those who had sites defaced and felt would need some aid in returning the site to its original form whilst setting up necessary preventative measures to ensure the occurrence did not happen again. However, the actual e-mail printed on your errata section was not sent, it is not the placing of the e-mail on your errata section that I am arguing, it's the content. Please advise. Regards -james
From: security curmudgeon ([email protected]) To: James Sinclair ([email protected]) Date: Fri, 1 Feb 2002 04:06:12 -0500 (EST) Subject: RE: ATTRITION > Thank you for your response. > > Yes, we used to send out mail to those who had sites defaced and felt > would need some aid in returning the site to its original form whilst > setting up necessary preventative measures to ensure the occurrence did > not happen again. > > However, the actual e-mail printed on your errata section was not sent, > it is not the placing of the e-mail on your errata section that I am > arguing, it's the content. So.. how did we get it? When we mirrored a site, we would mail out to the admin and offer them some basic advice and explain who we were and what we did. I have included that mail below so you can see how we approached it. Specifically: If you receive any additional mail from a security company or vendor, we'd like to state up front that we are in no way affiliated with them. We have found out that some security companies prey on victims of web defacement to solicit their products or services. If you receive such mail, please forward the full text with headers to us so that we can confront them. Shortly after taking a mirror, an admin of a defaced site sent us the mail in question along with one other (that is also up on errata). So all that said.. if you didn't send it to them.. how did we get it? Brian
From: James Sinclair ([email protected]) To: "'security curmudgeon'" ([email protected]) Subject: RE: ATTRITION Date: Fri, 1 Feb 2002 00:36:49 -0800 Brian, Jericho, I cannot answer yor question of how you got it, if an admin sent a copy of the actual mail we sent, then we would have no problem with it being posted on errata. However as stated: > Of course there is little to prove that the e-mail was tampered, > however please recommend your desired course of action to have the > page removed or appended. It is your right to feel that our actions > were not ethically correct, however from the response from those we > have aided that does not seem to be the case. I do apologize for this hassle, but I am sure you can understand my complaint. How would you like to progress... -james
Date: Sun, 17 Feb 2002 17:39:20 -0500 (EST) To: James Sinclair ([email protected]) cc: Heathens ([email protected]) Subject: RE: ATTRITION > Brian, Jericho, > > I cannot answer yor question of how you got it, if an admin sent a copy > of the actual mail we sent, then we would have no problem with it being > posted on errata. However as stated: Well. This is pretty simple and it appears the only explanation is not one you want to admit to. http://www.attrition.org/errata/sec-co/gnss01.html Fact: an admin forwarded the mail in question to us Fact: it is the same format and style you use Fact: you admitted to sending some sites mail similar to this one Discrepancy: you say you did not send this particular mail > > Yes, we used to send out mail to those who had sites defaced and felt > > would need some aid in returning the site to its original form whilst > > setting up necessary preventative measures to ensure the occurrence > > did not happen again. So I guess my questions still stand and are still not really answered. None of the staff here can figure this out based on your mail and the fact we have a copy of the mail. > > However, the actual e-mail printed on your errata section was not > > sent, it is not the placing of the e-mail on your errata section that > > I am arguing, it's the content. > > So.. how did we get it? > > When we mirrored a site, we would mail out to the admin and offer them > some basic advice and explain who we were and what we did. I have > included that mail below so you can see how we approached it. > Specifically: > > If you receive any additional mail from a security company or > vendor, we'd like to state up front that we are in no way > affiliated with them. We have found out that some security > companies prey on victims of web defacement to solicit their > products or services. If you receive such mail, please forward > the full text with headers to us so that we can confront them. > > Shortly after taking a mirror, an admin of a defaced site sent us the > mail in question along with one other (that is also up on errata). > > So all that said.. if you didn't send it to them.. how did we get it? This is the question that still stands.
From: James Sinclair ([email protected]) To: "'security curmudgeon'" ([email protected]) Subject: RE: ATTRITION Date: Sun, 17 Feb 2002 14:45:12 -0800 Jericho, We seem to be going around in circles. I have no trouble in explaining what type of e-mails we send, however the one on display did not originate from us. Wherever, However or Whatever led to it arriving at you is not my concern, mine is the display of an e-mail that supposedly came from me but did not. What actions would you like me to take to validate my claims. james
From: security curmudgeon ([email protected]) To: James Sinclair ([email protected]) Date: Sun, 17 Feb 2002 18:24:24 -0500 (EST) Subject: RE: ATTRITION > Jericho, > > We seem to be going around in circles. I have no trouble in explaining > what type of e-mails we send, however the one on display did not > originate from us. > > Wherever, However or Whatever led to it arriving at you is not my > concern, mine is the display of an e-mail that supposedly came from me > but did not. > > What actions would you like me to take to validate my claims. For starters, can you send me an example of what you mail out? Preferably dated around the same time as the mail we have up?
From: James Sinclair ([email protected]) To: "'security curmudgeon'" ([email protected]) Subject: Round Up. Date: Sun, 24 Feb 2002 00:35:32 -0800 Jericho, Just to confirm in writing, that I have made several attempts to discuss the situation regarding the GNSS errata and my dispute as to the validity of the contents to which your reply multiple times has been "Then how did we get it". I have been very open regarding the fact that we did send out mailers, including sending you a copy of what we did send, I have offered references of those sites we helped for no charge recover from defacement and protect themselves in the future. I have asked you what I could do to rectify the situation, have the errata amended to be our actual mailing or remove the page. Neither of us wish to repeat our comments which have gone back and forth to the point that it is probably annoying us both! Perhaps this dispute is highly ironic considering that your site aims to shame and provide rebuttal on those that dispute those claims, however I really feel that I have offered and attempted every avenue of rectification possible. Your view that mailings should not be sent out is not the issue here, what is the issue is the modified contents of our mailing. Please could you make the appropriate changes so that we can put this issue to rest once and for all. Many Thanks -james